Pete's Car Smart Kia - Service Tips

Checking Status of Your Vehicle

Due to our high call volume throughout the day. We encourage you to wait to hear from your appointed service advisor by the time promised. We understand that waiting on hold can be frustrating and is not very customer friendly. We strive to make your experience with Pete's Car Smart Kia as simple and as stress free as possible. Unless of an urgent notification, we recommend that you wait to hear from us unless otherwise notified.

Dropping Off Your Vehicle

When leaving your vehicle in our Service Dept., please park inside the Service Drive and one of our Service Advisors will assist you. We also make reservations over the phone for you to leave your vehicle with us for a speedy in and out process. When picking up your vehicle your appointed service advisor will also handle your paperwork so there is no confusion about any of the repairs made.

Pre-Approving / Approving Work

As we perform repairs, technicians may notice additional items of concern. To save time, many customers will pre-approve a dollar amount for additional necessary work. If you would like to give us a dollar limit, please mention this when setting your appointment or dropping off. If not authorized, we will only perform work approved in advance. Before performing any additional work, we will call you to discuss and obtain permission to continue.

* Limit 1 Coupon per Customer. Restrictions may apply. Please see dealer representative for details. Offer not available on previous purchases. Additional Restrictions may apply.Our goal is to make sure that all prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. Vehicle images and descriptions posted on our website pages are the representations provided by our suppliers. Please note that actual vehicle may differ slightly from specifications and/or the pictures. Depending on the age of the vehicle, normal wear and tear should be anticipated. Our dealership, suppliers and partners are not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice. While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Offers and Pricing only valid if presented in writing by authorized dealership representative.